Question: My home is currently listed with a Broker.
The other night, we left 15 minutes before the 5 and 6 PM showing. I returned
at around 7 PM and the Realtor and buyer were still parked in my driveway. As I
drove by, I could see them sitting at my kitchen table. I didn’t know what to
do so I sat there for another half hour before they finally left. My Broker
later explained that they were probably very interested in the home, that’s why
they stayed so long, and to take that as a “good thing.” I am still upset about
this. Am I wrong being so upset?
Answer: First off
you deserve some answers and not just that “it’s a good thing.” Were they
late for their appointment? Why did these strangers use your home as a meeting
place? Why were they there so long?
There is no excuse for a seller not knowing that a Realtors appointment is
running late. We all have mobile phones. There is no excuse for a showing
lasting for more than an hour….even if they are interested in the home. Lastly,
if they used your kitchen table as a meeting place in an occupied home, then that
Realtor should be reported. That is unacceptable.
Here is our solution: First,
tell your Realtor you want the mobile number of any showing agent. That way if
they are late, and they have not contacted you, you can contact them to check
on their status.
Second, don’t leave for the showing
until they arrive at your door. No rule says you have to leave your home unless
you want to. If you decide to stay home, stay out of their way and give them
some privacy to openly discuss and view your home. If the weather permits, go
outside to your yard. If they are late, refuse the showing if it is an
inconvenience to you. An appointment means an arrangement to meet someone at an agreed upon time and place.
Third, if you feel the prospective
buyer and Realtor have been in your home long enough, then go home! It’s your
home! None of these solutions are rude. They are a response to a bad situation
that they put you in! If they don’t understand, then they are probably not the
buyers you would want purchasing your home.
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